*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

    :root {
      --ink: #1a1814;
      --parchment: #f5f0e8;
      --warm-white: #faf8f4;
      --sage: #7a8c75;
      --sage-light: #a8b8a3;
      --gold: #b8975a;
      --muted: #7a746a;
      --border: rgba(26,24,20,0.1);
    }

    body {
      font-family: 'DM Sans', sans-serif;
      background: var(--warm-white);
      color: var(--ink);
      font-weight: 300;
      line-height: 1.6;
    }

    nav {
      display: flex;
      justify-content: space-between;
      align-items: center;
      padding: 1.25rem 3rem;
      border-bottom: 1px solid var(--border);
    }

    .nav-logo {
      font-family: 'Cormorant Garamond', serif;
      font-size: 1.5rem;
      font-weight: 400;
      letter-spacing: 0.05em;
      color: var(--ink);
      text-decoration: none;
    }

    .nav-back {
      font-size: 0.8rem;
      letter-spacing: 0.08em;
      text-transform: uppercase;
      color: var(--muted);
      text-decoration: none;
      transition: color 0.2s;
    }

    .nav-back:hover { color: var(--ink); }

    /* HEADER */
    .page-header {
      background: var(--parchment);
      padding: 4rem 3rem;
      border-bottom: 1px solid var(--border);
    }

    .page-header-inner {
      max-width: 760px;
      margin: 0 auto;
    }

    .eyebrow {
      font-size: 0.75rem;
      letter-spacing: 0.2em;
      text-transform: uppercase;
      color: var(--gold);
      margin-bottom: 1rem;
    }

    h1 {
      font-family: 'Cormorant Garamond', serif;
      font-size: clamp(2.2rem, 4vw, 3rem);
      font-weight: 300;
      line-height: 1.2;
      margin-bottom: 0.75rem;
    }

    .header-sub {
      font-size: 1rem;
      color: var(--muted);
    }

    /* CONTACT CARD */
    .contact-section {
      padding: 3rem;
      background: var(--ink);
      color: var(--parchment);
    }

    .contact-inner {
      max-width: 760px;
      margin: 0 auto;
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 2rem;
      flex-wrap: wrap;
    }

    .contact-text h2 {
      font-family: 'Cormorant Garamond', serif;
      font-size: 1.4rem;
      font-weight: 300;
      margin-bottom: 0.4rem;
    }

    .contact-text p {
      font-size: 0.85rem;
      color: rgba(245,240,232,0.6);
    }

    .contact-email-link {
      display: inline-flex;
      align-items: center;
      gap: 0.5rem;
      background: var(--gold);
      color: var(--ink);
      padding: 0.9rem 1.8rem;
      border-radius: 2px;
      font-size: 0.85rem;
      letter-spacing: 0.08em;
      text-transform: uppercase;
      text-decoration: none;
      font-weight: 500;
      transition: all 0.2s;
      white-space: nowrap;
    }

    .contact-email-link:hover {
      background: var(--parchment);
    }

    /* MAIN CONTENT */
    .content {
      max-width: 760px;
      margin: 0 auto;
      padding: 4rem 3rem;
    }

    /* FAQ */
    .faq-category {
      margin-bottom: 3rem;
    }

    .faq-category-title {
      font-size: 0.75rem;
      letter-spacing: 0.2em;
      text-transform: uppercase;
      color: var(--gold);
      margin-bottom: 1.5rem;
      display: flex;
      align-items: center;
      gap: 1rem;
    }

    .faq-category-title::after {
      content: '';
      flex: 1;
      height: 1px;
      background: var(--border);
    }

    .faq-item {
      border-bottom: 1px solid var(--border);
    }

    .faq-question {
      width: 100%;
      background: none;
      border: none;
      text-align: left;
      padding: 1.25rem 0;
      cursor: pointer;
      display: flex;
      justify-content: space-between;
      align-items: center;
      gap: 1rem;
      font-family: 'DM Sans', sans-serif;
      font-size: 0.95rem;
      font-weight: 400;
      color: var(--ink);
      transition: color 0.2s;
    }

    .faq-question:hover { color: var(--gold); }

    .faq-toggle {
      font-size: 1.2rem;
      color: var(--muted);
      transition: transform 0.25s, color 0.2s;
      flex-shrink: 0;
      line-height: 1;
    }

    .faq-item.open .faq-toggle {
      transform: rotate(45deg);
      color: var(--gold);
    }

    .faq-answer {
      max-height: 0;
      overflow: hidden;
      transition: max-height 0.3s ease;
    }

    .faq-item.open .faq-answer {
      max-height: 400px;
    }

    .faq-answer-inner {
      padding-bottom: 1.25rem;
      font-size: 0.9rem;
      color: var(--muted);
      line-height: 1.8;
    }

    .faq-answer-inner a {
      color: var(--ink);
      text-underline-offset: 3px;
    }

    .faq-answer-inner a:hover { color: var(--gold); }

    /* RESPONSE TIME */
    .response-note {
      background: var(--parchment);
      border: 1px solid var(--border);
      border-radius: 2px;
      padding: 1.5rem 2rem;
      margin-top: 3rem;
      display: flex;
      align-items: flex-start;
      gap: 1rem;
    }

    .response-note-icon { font-size: 1.3rem; flex-shrink: 0; }

    .response-note-text p {
      font-size: 0.85rem;
      color: var(--muted);
      line-height: 1.7;
      margin: 0;
    }

    .response-note-text strong {
      display: block;
      font-size: 0.9rem;
      font-weight: 500;
      color: var(--ink);
      margin-bottom: 0.3rem;
    }

    footer {
      border-top: 1px solid var(--border);
      padding: 2rem 3rem;
      display: flex;
      justify-content: space-between;
      align-items: center;
      flex-wrap: wrap;
      gap: 1rem;
    }

    .footer-logo {
      font-family: 'Cormorant Garamond', serif;
      font-size: 1.2rem;
      color: var(--ink);
      text-decoration: none;
    }

    .footer-links {
      display: flex;
      gap: 2rem;
      list-style: none;
    }

    .footer-links a {
      font-size: 0.8rem;
      color: var(--muted);
      text-decoration: none;
      letter-spacing: 0.05em;
      transition: color 0.2s;
    }

    .footer-links a:hover { color: var(--ink); }

    .footer-copy {
      font-size: 0.75rem;
      color: var(--muted);
    }

    @media (max-width: 700px) {
      nav, .page-header, .contact-section { padding-left: 1.5rem; padding-right: 1.5rem; }
      .content { padding: 3rem 1.5rem; }
      .contact-inner { flex-direction: column; align-items: flex-start; }
      footer { padding: 1.5rem; flex-direction: column; text-align: center; }
    }